Moving and Planning Guide

Getting Settled

• If you receive a letter from United Van Lines or one of our agents after the move, don’t discard it without opening. It may contain information concerning your move.
  
  
• Keep all documents pertaining to your move in a safe place. You will need them for verification if moving expenses when you file your federal income tax returns.
  
  
• If you need information about your move – the type and quality of services performed, charges for these services or interpretations of United’s policies and procedures – please write the Customer Service Center at United Van Lines, One United Drive, Fenton, MO 63026, or telephone toll-free (800) 325-9980. We will thoroughly research your questions and furnish a comprehensive answer as quickly as possible.

• Check with the post office for any mail being held, and ask for delivery to start.
  
  
• Check state (and local) requirements for auto registration and an operator’s license.
  
  
• Once you’ve selected a family physician and dentist, you’ll need to have records transferred. Usually, dental record can be sent to your new dentist by simply making a phone call. Transferring medical records from you previous physician normally requires a written request and your signature. If you want to obtain any previous hospital records on you health history, write the Medical Records Department at the hospital where you were a patient. You’ll need to include your previous physician’s name and the name of your new doctor.
  
• You may want to select an attorney and discuss with him laws that pertain to your destination state, county and/or city. Be sure to cover such matters as wills, transfers of property and investments, insurance regulations, inheritance laws, taxes, etc. Most laws affect a family as soon as residence in the new state and city is established.